Deleting Account but EA-Support not helpful

by PeterK0123
Reply

Original Post

Accepted Solution

Deleting Account but EA-Support not helpful

[ Edited ]
★ Novice

..

Message 1 of 4 (314 Views)

Accepted Solution

Re: Deleting Account but EA-Support not helpful

Community Manager

Sorry to say @PeterK0123 but if you are unable to verify account ownership then our team will not be able to assist you in making any changes or gaining access to an account. 

For all account and billing issues, it is best to speak with our live support team rather than over email. 

 

Darko

Darko.png

View in thread

Message 2 of 4 (303 Views)

All Replies

Re: Deleting Account but EA-Support not helpful

Community Manager

Sorry to say @PeterK0123 but if you are unable to verify account ownership then our team will not be able to assist you in making any changes or gaining access to an account. 

For all account and billing issues, it is best to speak with our live support team rather than over email. 

 

Darko

Darko.png
Message 2 of 4 (304 Views)

Re: Deleting Account but EA-Support not helpful

[ Edited ]
★ Novice

..

Message 3 of 4 (292 Views)

Re: Deleting Account but EA-Support not helpful

Community Manager

Hey @PeterK0123 I tested live chat just now and in a chat with a member of the team.

The time it can take to get a chat can depend on a number of factors.


Darko 

Darko.png
Message 4 of 4 (289 Views)