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Creepy and Cute not working with the dlc bought on steam and origin?

by xemitheidiot
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Creepy and Cute not working with the dlc bought on steam and origin?

★★★ Newbie

I just bought the c&c parts pack via steam and I used the keys for it as well as the base game on my origin account. I've got the online working, but I can't get c&c to work. I verified the files on steam and repaired the files on origin but the dlc doesn't work; instead c&c creatures appear ingame but with blocks instead of the c&c parts and messed up pallets for the c&c colors. This was happening before I got the dlc( which is weird because I thought that dlc creatures don't appear if you lack the dlc), and it was the main reason I bought it. 

 

For a background I had files already on this pc from a legacy account, but I forgot the password and lost the email and then I bought the game on steam. The game is working perfectly fine besides the prior mentioned bugs, but the broken aesthetic really hampers my enjoyment of the game. I also had Galactic Adventures, but I haven't re-bought it and it doesn't seem to be having any issues without GA installed.

 

The main fix I want help with is the ability to use c&c parts/ see c&c creatures. Is there any solution for this?

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Re: Creepy and Cute not working with the dlc bought on steam and origin?

Community Manager
@xemitheidiot To confirm are you running the game off Origin or Steam? Also, are you using any Mods with Spore?
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Message 2 of 6 (437 Views)

Re: Creepy and Cute not working with the dlc bought on steam and origin?

★★★ Newbie

I mostly run off steam, and I have no mods installed( that stuff's too tricky for my brain lol)

Message 3 of 6 (424 Views)

Re: Creepy and Cute not working with the dlc bought on steam and origin?

★ Novice

I am also having the same problem on my laptop. I am running the game through Origin. The C & C parts were working then about a month or two ago, all of my creations using those parts are now locked. I also run Spore through Origin on my PC and I don't have that problem at all.

 

I did not purchase anything through Origin because I still have my original game codes and was able to get Spore, C & C, and GA put on a new laptop after my old one crashed. I am not sure if this is has anything to do with the C & C problem but this seemed to happen after the 20H2 update on my laptop. My PC also has the same update but C & C works.

Message 4 of 6 (417 Views)

Re: Creepy and Cute not working with the dlc bought on steam and origin?

Community Manager

@xemitheidiot @FNCollier78 

 

I would recommend trying going through the steps below to see if the DLC 'unlock' or if this issue continues. 

 

  • Check for Windows and GPU updates 
  • Repair - Origin | Verify - Steam 
  • Clear Origin Cache  
  • Allowing Origin/Steam and Apex through your anti-virus or firewall  
  • Run Origin/Steam and Spore as an administrator (by right-clicking desktop icons and selecting 'run as admin")  
  • Try Windows Compatibility settings  
  • Clean Boot   
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Message 5 of 6 (382 Views)

Re: Creepy and Cute not working with the dlc bought on steam and origin?

★ Novice

@EA_Illium 

 

Thanks, that worked for me.

 

I checked for Windows update and had a BIOS update but I don't think that had much to do with it. Next, I did the Repair in Origin and I did notice the C & C pack reload. I opened Spore and the locks were off my creations. Thanks again.

 

 

Message 6 of 6 (345 Views)
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