Crash to desktop, just got the game. KMS

[Spankyliam]

EA Is trash, just got a $30 game and it crashes on load. My computer can run every game on epic over 100 fps so wtf does this * not work.

[puzzlezaddict · Accepted solution]

@Spankyliam  If you have RivaTuner Statistics Server and/or MSI Afterburner, disable them before launching Sims 4.

[EA_Darko]

Hey @Spankyliam if you are having an issue then we are happy to help you get it fixed.

We would need to know a little information as to what exactly is happening and a DxDiag would be helpful too: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Darko

[Spankyliam]

I have the thing here

[Spankyliam]

@EA_Darko I start the game and it crashes to desktop without warning or messages.

[puzzlezaddict · Accepted solution]

@Spankyliam  If you have RivaTuner Statistics Server and/or MSI Afterburner, disable them before launching Sims 4.

[Spankyliam]

THANKS