Crash to desktop, just got the game. KMS

by Spankyliam
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Crash to desktop, just got the game. KMS

★★★ Newbie

EA Is trash, just got a $30 game and it crashes on load. My computer can run every game on epic over 100 fps so wtf does this * not work.

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Accepted Solution

Re: Crash to desktop, just got the game. KMS

@Spankyliam  If you have RivaTuner Statistics Server and/or MSI Afterburner, disable them before launching Sims 4.

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I don't work for EA. I'm just trying to help fellow players with their games.

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Re: Crash to desktop, just got the game. KMS

Community Manager

Hey @Spankyliam if you are having an issue then we are happy to help you get it fixed.


We would need to know a little information as to what exactly is happening and a DxDiag would be helpful too: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/


Darko

Darko.png
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Re: Crash to desktop, just got the game. KMS

★★★ Newbie

I have the thing here

Message 3 of 6 (234 Views)

Re: Crash to desktop, just got the game. KMS

★★★ Newbie
@EA_Darko I start the game and it crashes to desktop without warning or messages.
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Re: Crash to desktop, just got the game. KMS

@Spankyliam  If you have RivaTuner Statistics Server and/or MSI Afterburner, disable them before launching Sims 4.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 5 of 6 (210 Views)

Re: Crash to desktop, just got the game. KMS

★★★ Newbie

THANKS 

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