Crash/Hanging

by viktorarmani
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Crash/Hanging

★★★ Newbie

I've recently started having issues with my origin games hanging/crashing randomly.  It is happening to all my origin games, and its getting very annoying.  Games like fifa 19 and star wars, just randomly loose connection with my keyboard and mouse.  Has anyone come across a similar issue.  I've also noticed my keyboard stops working when typing randomly, and I need to place my cursor where it stopped to continue typing again.  All my drivers and up to date, I don't have any viruses of malware, as I routinely backup and check everything.  

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Re: Crash/Hanging

Community Manager

That's an odd one @viktorarmani.

 

Can you grab me a DxDiag so that I can take a look at your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

The more info I have the better I can help.

 

Darko

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Re: Crash/Hanging

★★★ Newbie

Hi Darko,

 

See attachment.

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Re: Crash/Hanging

Community Manager

Hey @viktorarmani I'm seeing quite a few issues there in the DxDiag. Can I ask is it only with EA titles you have an issue or do you see the issue with other games and programs also?

 

Darko

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