Re: Contact EA app support

by SC3E101
Reply

Original Post

Contact EA app support

★★ Novice

Hi,

I see no e-mail address and/or Live Chat option.

Have they totally scrapped support?

Message 1 of 16 (1,212 Views)

Change the name of the installation folder

★★ Novice

Hi,

 

When the app is installed on my D: drive, it's installed as "Games".

 

When I try to change the name, I get an error saying the app is being used.

 

Is there anyway to change the name of the folder?

Message 2 of 16 (1,113 Views)

Re: Contact EA app support

★ Pro

@Kunjer  What seems to be the problem you are having?

 

I might be able to help.

Message 3 of 16 (1,198 Views)

Re: Contact EA app support

★★ Novice

Hi,

When the app is installed, it installs the folder under the name Games.

 

How do you change the name of the folder? 

 

I've started a separate thread too about this.

Message 4 of 16 (1,168 Views)

Re: Contact EA app support

[ Edited ]
★ Pro

@Kunjer  I checked the thread that you have mentioned and you said there was an error when you tried to change the name because the app was being used?

 

What is causing the app to be in use in the first place?

Message 5 of 16 (1,148 Views)

Re: Contact EA app support

★★ Novice

Hi,

 

It's being used by another program. I have to stop the app Services and then it changes, but then the app doesn't load.

It'll be prompt me to update and when a small update box launches, it closes in 4 seconds because it's already updated.

 

I then have to repair the app in order to login again.

Message 6 of 16 (1,142 Views)

Re: Contact EA app support

[ Edited ]
★ Pro

@Kunjer  Is there a reason to change the name of the folder? Normally you should not touch anything like that unless there is some issue with it in the first place.

Message 7 of 16 (1,136 Views)

Re: Contact EA app support

★★ Novice

Personal preference.

 

Is that the default name? Games?

Message 8 of 16 (1,130 Views)

Re: Contact EA app support

[ Edited ]
★ Pro

@Kunjer  Probable and since you are getting errors every time you try and change something with it I suggest you don't touch it at all. Just my opinion.  

Message 9 of 16 (1,125 Views)

Re: Contact EA app support

★★ Novice

How do I contact official support?

Message 10 of 16 (1,116 Views)

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