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Connection issues

by Claybomb19
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Connection issues

★★★ Newbie

Hey love the game and app but I keep getting kicked out while I try and sell players on the auction house.  Keeps telling me I lost connection with the servers. Would like to stop getting disconnected. All other apps and internet programs run fine with no problem.

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Accepted Solution

Re: Connection issues

Community Manager

It sounds like you may be having issues with your connection @Claybomb19. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

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Message 2 of 2 (62 Views)

All Replies

Re: Connection issues

Community Manager

It sounds like you may be having issues with your connection @Claybomb19. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

Message 2 of 2 (63 Views)

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