Client's Game Account Banned

[OG_Falky]

Ok so I came back from a break off Apex (a good 2-3 seasons) and find out I've been banned whilst away... HOW is this even possible? I sent in a ticket about a month ago and still haven't heard anything back! Then sent an update in about 7 days ago...still nothing back from EA. I've put money into this game and I really would like to play again please! 

For the record I haven't hacked once, dont use any third party programs and haven't broke the ToS once.

[EA_Barry]

@OG_Falky 

Ban appeals are taking longer than usual currently due to a relatively high number of cases.

If you have already followed the steps below, we will need you to wait for our response.

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

[OG_Falky]

I've been waiting close to a month and a half now for a response...

[OG_Falky]

This is sorted now, I had to resend with proof that my account was hacked (combat records etc) and it's now rectified.