Claimed

[HARDAVI]

I claimed the packs from prime gaming without linking the Twitch but only the Prime, and now I don't have my packs, any helps?

[EA_Darko]

Hey @HARDAVI if missing items that you believe you should have then for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

Darko

[HARDAVI]

Thanks I will try

[HARDAVI]

But now that I have done all the steps how can I contact for help, in Contact Us?

[EA_Darko]

Hey @HARDAVI the steps above are how you contact our help support.

Darko

[HARDAVI]

Um yes, I am asking Darko now that I've done all the steps were is the option to contact for help?

[EA_Darko]

You would see your contact options presented to you when you follow the above steps @HARDAVI.

Are you not seeing any contact options?

Darko

[HARDAVI]

No, do I have to do it on PC or can I do it on my phone?