Cannot purchase from Origin. [ Edited ]

[DarkShadow608]

I need some help with Origin.

I updated Origin yesterday before browsing the deals. Found a few deals I liked however I am unable to buy anything. 

I have tried both the Origin software and website. I have cleared the cache. I've run as administrator. I've uninstalled and reinstalled origin. I've tested it on a different computer. I even had my friend test it with his profile and it appears as though he has the same problem. I also double-checked the region details were correct. I just finished checking whether a VPN would solve the issue. While the VPN did successfuly change my country, there was a payment error each time.

I literally have no idea what more I can do.

Every time I click the buy option, this error message pops up: 

Whoops! An error occurred. Please try again later. [ref. #Error: httpRequest ERROR: https://gateway.ea.com/proxy/commerce/carts2/store-cart-purchase-1566529890084/offerEntries?storeId=... 400 (Bad Request)]

Can someone please tell me if I am doing something wrong or if Origin is just being Origin. It would suck if I  missed out on the deals because Origin is failing.

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @DarkShadow608.

Can you take a couple of minutes to try the steps suggested in this thread: https://answers.ea.com/t5/Origin-Client-Web-Technical/Unable-to-purchase-games-on-origin-true-amp-ne...

If it is still not working then please speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @DarkShadow608.

Can you take a couple of minutes to try the steps suggested in this thread: https://answers.ea.com/t5/Origin-Client-Web-Technical/Unable-to-purchase-games-on-origin-true-amp-ne...

If it is still not working then please speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko