Can’t play FC 25 (PC)

[ElGolerado]

Hi,

I have a problem that I can’t play FC 25 even though I have preordered FC 25 and got a subscription on EA Play Pro. I couldn’t play on early access and even today its still showing me the pop-up “game hasnt been released yet”.. is there a solution?? I’m from Belgium.

[EA_Pulsar]

Hey @ElGolerado I reviewed our forums, and this message usually happens if players have an active VPN on their PC while trying to launch or purchase the game.

Could you please close background applications and then try again to see if that's the case? 

[Kalixious]

I found a solution that worked for me. The main issue I found was that I have an ASUS Z790 motherboard with an outdated BIOs version and BIOs settings (basically it was overclocking CPU and causing all games to crash).

If you have an ASUS mobo read this article https://www.asus.com/us/support/faq/1053456/ - After you update your BIOs version to the newest, make sure the "Performance Preference" settings is set to "Intel Default Settings". Also make sure the setting "ASUS MultiCore Enhancement" is set to "Disabled - Enforce All Limits". After you have done this, make sure all your hardware/software drivers are updated and windows updates are up-to-date.

Now make sure your EA App is closed. Go to the EA website and download the EA Anticheat: https://help.ea.com/en/help/pc/ea-anticheat/ - Once you downloaded it, open it and "repair" your FC25 anticheat. Once that is completed, do not start the EA App but instead go to "C:\Program Files\EA Games\EA SPORTS FC 25", find the file "EAAntiCheat.GameServiceLauncher" - double click to open. This should start to load EA/FC25 but it will stop and a window will popup, it will then ask you to log into your EA account. This is like a login for the anticheat. Once you login, the FC25 splash screen should show and start loading and hopefully it will launch the game. It did for me.

For more context, FC25 was working the first day and then it started crashing mid games with no errors, I tired everything I could find online and nothing worked, I even tried things from FC24 forums. I ended up completely reinstall windows 11 and only installing my drivers and ea app, when I did this the game would crash at the splash screen so it was worst than before. After more research I found the issue with my motherboard BIOs and then did the steps above and it resolved. I have played over 6 hours now and no crash.

[EA_Pulsar]

Thank you for sharing the steps you used to resolve this issue, @Kalixious. We appreciate it. 

[svensthagon]

@Kalixious Nice one. Thanks for sharing.

[mcampos1111]

Well it isn’t for me tho. I launch my game and then just stops. I have tried everything.

[navidkabir21]

Samee problem, a fc25 window opens not even in the full screen. Which is also black and then crashes after a few seconds with no errors and it opens my EA app instead. #help

[periklisk0p]

Excuse me what the * is going on i installed the game and i cant open it. I tried 40 solutions and the problem is still there.

 Why cant i launch the game like every other game in the world what is the problem with this company.

And it is not only me but many others that has this problem on pc.

FIX IT!!!! I WANT TO PLAY THE GAME I BOUGHT!