July 2021
My PSN account is linked to an EA account/email that I do not own. I've tried going through support twice with no help at all. I can login to my EA account and I've tried changing my email. When I try to login using my PSN information to link my PSN account with my EA account, it tries to send a security code to my email, but it never comes through. When I try to login through FIFA21, the email address it shows does not match my own. I've only ever used 2 email addresses and sent both to EA help to no avail.
Has anyone run into this before? Can I try creating a new account or do I just never buy an EA game on my PS5 again?
Solved! Go to Solution.
July 2021
Hey @Blupard, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
July 2021
Hey @Blupard, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
July 2021
Sorry to say @Blupard but if our live support team were unable to help then there is nothing that we can do to change that on AHQ.
Darko
July 2021
July 2021
Hey @Blupard the best thing I can recommend is to speak with our live support team again.
I'm going to lock this thread as there is nothing more that we can do to assist with account based issues on AHQ.
Darko