Help us improve Answers HQ! Take Survey No, Thanks

Can't install EA Desktop App

by surrealman
Reply

Original Post

Re: Can't install EA Desktop App

★★★ Newbie

I am unable to reinstall EA Desktop after removing Origin. 

 

 

I used a tool called Revo Uninstaller to remove Origin after I downloaded EA Desktop.  Looks like Revo removed some of the EA Desktop files along the way.  Now when I try to run the installer for EA Desktop again, I get a message that says the program is already installed.  I have triple checked my computer and cannot find any files associated with either EA Desktop or Origin.  Unsure how to proceed here. :\

Message 11 of 43 (6,451 Views)

Re: Can't install EA Desktop App

★ Apprentice
@Kouryu89 Having the same issue
Message 12 of 43 (6,357 Views)

Re: Can't install EA Desktop App

@nico792 @Kouryu89 

 

Revo does not recognise EA Desktop as installed anymore?

 

  • Clean the Registry with "CCleaner" (Freeware version.)
  • Reboot  > Test.
+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 13 of 43 (6,350 Views)

Re: Can't install EA Desktop App

★★★ Newbie

I was able to get the program to reinstall by removed the following Registry key:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Electronic Arts

Message 14 of 43 (6,346 Views)

Re: Can't install EA Desktop App

★★★★ Novice
@Jude2WorldTR Tnks so much :D
Message 15 of 43 (5,968 Views)

Re: Can't install EA Desktop App

★★★ Newbie
@Jude2WorldTR Merci !!
Message 16 of 43 (5,909 Views)

Re: Can't install EA Desktop App

★★★★★ Newbie

I had to relog into my old account just to thank you for this. This is what fixed the issue.

Message 17 of 43 (5,227 Views)

Re: Can't install EA Desktop App

★★★★★ Newbie
@KaltonLeonheart Thanks for the fix.
Message 18 of 43 (5,224 Views)

Re: Can't install EA Desktop App

★★★★★ Newbie
@Kouryu89 Thanks for posting your solution! Had the same problem and couldn't find any help on it. Deleted that registry key and a couple other EA reg entries and it worked for me. Wouldn't have figured it out on my own, much appreciated Standard smile
Message 19 of 43 (5,120 Views)

Re: Can't install EA Desktop App

★★★★★ Newbie

@ManakuraThanks for your help too! At first I only deleted that one folder @Kouryu89 mentioned and I still had the same problem where EA Desktop thinks it's still installed when I try running the Installer. I deleted the Origin Games registry key and a couple other EA related registries and it worked after running the EA Desktop Installer. Downloading Battlefront II now.

Message 20 of 43 (4,958 Views)
Twitter Stream

ea-play-promo-splash

What's EA Play?

New name, new look, same great benefits: EA Access and Origin Access are now EA Play.

Get more info on the change here.

all-ea-help-promo-2

Forgot your EA Account ID or password?

Reset, update, or link your account information.

View more on EA Help