Can't install EA Desktop App

[surrealman]

Hi,

Since yesterday I'm trying to install the EA Desktop App. When I click the "Let's go" button on the installer that app closes and nothing happens.

I've uninstalled Origin and tried again and have the same problem, also restarting my PC doesn't fix it.

I'm running a Windows 10 64bit OS.

How can I install the app?

[Imyourbee · Accepted solution]

Hi guys, i found a solution for the ppl who can't install EA desktop app, if he had the similar problem that i had.

I had a problem that i couldn't install it, it didnt pop up but it was running in the back as Task manager said.

Simple thing caused the problem is... Your system username

Bcs if your pc named like mines that contained á,é,ó or any char like that, the installer couldnt read it.

So all you have to do is change ur System username

1. From the Windows desktop, open the Charms menu by pressing the Windows key plus the C key and select Settings.
2. In Settings, select Control Panel.
3. Select User Accounts.
4. In the User Accounts window, select Change your account name to change the username for your local Windows account.
5. reinstall your pc

OR

You can make a new system user (this is what i did bcs its easier and faster)

1. Open Control Panel and goto User Accounts.
2. Select Manage Another account, then at the bottom of the window popped up u will find Add a new user in PC settings.
3. You follow the steps create a new user with nothing special characther in it like:"eaplay"
4. You restart your pc and log onto the new user and install the ea desktop app there, its should work instantly
5. After its installed to the default install location C: ProgramFiles\Electronic Arts ----> u copy the whole folder , and save it to your other hard drive(or anywhere else where u can access it from your default user) which u will can access from your default user
6. and... u done!

I hope it helped any1.

If i can help you with anything or didn't understand something please let me know

[Sims4GerardWay]

I can't install either, I run linux. Why won't it install?

[MrBephelgor]

Hello,

I had the same problem just a moment ago. In order to install the app, you need to manually create a folder in C called "Electronic Arts" and put the installer inside of it. Then, run the installer as admin.

Hope this helps!

[surrealman]

Did this and was able to install the app, but now it doesn't open.

[MrBephelgor]

Unfortunately, I have no clue why is that. My app runs just fine.

[Novak_G91]

Same problem.

[CorvoWrynn]

Hello! I have same problem and I fix it(strange way). I have ssd and hdd. Windows 10 installed on ssd. I download eadesktop installer on hdd and when I run it doesn't installed. But when I copy installer on ssd it's star working! Moreover I can install whenever I want. But I also use advice which was in this topic

[Jude2WorldTR]

I was having the same problem. First of all, I created an "Electronic Arts" folder in Program Files. I then threw the "EADesktopInstaller.exe" file that we downloaded into this folder and started it as an administrator. And I managed to complete the installation. I can't start the program with the icon on the desktop, but it works when I go to the file location and start it as an administrator. I would like to thank the friends who wrote answers for these solutions.

[surrealman]

This also worked with me, running directly from the installed folder as administrator. Thanks for the help.

[KaltonLeonheart]

I was having the exact same issue, and I tried the solution above (creating an Electronic Arts folder and moving the downloaded install file) and this did not work.  I noticed that my difference was I did not have any version of Origin installed already from doing a clean OS install a few months ago, so I went ahead and downloaded and installed Origin and made sure to sign in, then I RE-downloaded the EA Play installer and ran it from my downloads folder like a normal user would, and it installed the new beta launcher correctly as "origin"inaly intended, pun also intended.