Re: Can't download EA app because my pc detected a virus

by Kuechen25
Reply

Original Post

Can't download EA app because my pc detected a virus

★★★ Newbie

Can't download EA app because my pc detected a virus.

Also, i'm confused. I recently had to de-install Origin and then I was forced to download Epic games instead. But there I couldn't log in with my EA account so I deleted it. It took me a long time to figure out that I have to download EA games now? But now my pc detects a virus? I'm lost, I just want to play the Sims.  

Message 1 of 6 (3,511 Views)

Re: Can't download EA app because my pc detected a virus

Community Manager

Hey @lkajhfjgd can you share the error you are seeing?


Do you have the EA app installed?


Darko

Darko.png
Message 2 of 6 (3,415 Views)

Re: Can't download EA app because my pc detected a virus

★★★ Newbie

try to turn off your web advisor. go to plugins on top of your web theres the puzzle looking button and click it. go to mcafee web advisor and turn it of. it works for me Standard smile

Message 3 of 6 (3,321 Views)

Re: Can't download EA app because my pc detected a virus

★★★ Newbie

Thank you so much this helped

Message 4 of 6 (1,693 Views)

Betreff: Can't download EA app because my pc detected a virus

★★★ Novice
@lkajhfjgd Yes, i have the same problem, EA - Virus
Message 5 of 6 (540 Views)

Betreff: Can't download EA app because my pc detected a virus

★★★★ Novice
Message 6 of 6 (353 Views)

ea-play-promo-splash

What's EA Play?

New name, new look, same great benefits: EA Access and Origin Access are now EA Play.

Get more info on the change here.

ea-help-promo-3

Forget your EA Account ID or password?

Reset, update, or link your account information.

View more on EA Help