Can't change my email address in origin

by RZ_Princess
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Original Post

Accepted Solution

Can't change my email address in origin

★★ Apprentice

Case: 48894493

 

I need to change my origin email address, it asks me for a code that will be emailed to me, but I no  longer have access to my original email or my
recovery emails. Is there a way I can use my security
Questions instead. I hope you can help

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Accepted Solution

Re: Can't change my email address in origin

Community Manager

@RZ_Princess 

 

Our forum staff is unable to make any account changes or handle account verification. For this request you'll need to fill out an Account Recovery Form if you can no longer access the email address that is currently registered to your EA account.

 

Account Recovery

https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

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Message 2 of 3 (513 Views)

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Re: Can't change my email address in origin

Community Manager

@RZ_Princess 

 

Our forum staff is unable to make any account changes or handle account verification. For this request you'll need to fill out an Account Recovery Form if you can no longer access the email address that is currently registered to your EA account.

 

Account Recovery

https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

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Message 2 of 3 (514 Views)

Re: Can't change my email address in origin

★★ Apprentice

I've already talked to someone there and they said I needed technical support

Message 3 of 3 (494 Views)