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Can Somebody Please Explain To Me What's Wrong With My Anthem Game?

by SirSkittlee
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Original Post

Can Somebody Please Explain To Me What's Wrong With My Anthem Game?

★★★★ Novice

Hello everybody, I am an origin access premier subscriber and during both betas I was not able to play anthem due to an infinite loading screen o the main menu. I tried to contact support and somehow wasn't able to, whatever, no big deal. However, now I'm trying to download the preload for anthem and I keep getting an error message and to check my internet connection. My internet's just fine, I just downloaded a couple of updates from origin actually. I'd love to at least download a game that I've paid for, any advice? This whole ordeal has been super frustrating and I don't know why it's just for this game and not for the other 9 origin games... 

Message 1 of 10 (280 Views)

Re: Can Somebody Please Explain To Me What's Wrong With My Anthem Game?

★★★ Guide
Is the download even available yet? As of last night on xbox, it still wasnt available to download. I think it's sometimes today but not sure its available
Message 2 of 10 (273 Views)

Re: Can Somebody Please Explain To Me What's Wrong With My Anthem Game?

[ Edited ]
Champion

Can confirm it's available for PC.

 

Also I got a notification in my Origin client as soon as it was.


"From what I’ve tasted of desire I hold with those who favor fire."

[Robert Frost - Fire and Ice]

I don't work for EA. The opinions I express are my own.
Message 3 of 10 (268 Views)

Re: Can Somebody Please Explain To Me What's Wrong With My Anthem Game?

Champion

@frauzet wrote:

Can confirm it's available for PC.

 

Also I got a notification in my Origin client as soon as it was.


Maybe I should add, that was 19:00 CET.


"From what I’ve tasted of desire I hold with those who favor fire."

[Robert Frost - Fire and Ice]

I don't work for EA. The opinions I express are my own.
Message 4 of 10 (258 Views)

Re: Can Somebody Please Explain To Me What's Wrong With My Anthem Game?

[ Edited ]
★ Guide

@frauzet 

Preload is available.  Not at my home PC to see if it will let me load it though.

Message 5 of 10 (249 Views)

Re: Can Somebody Please Explain To Me What's Wrong With My Anthem Game?

[ Edited ]
Champion

@chaos777c wrote:

@frauzet 

Preload is available.  Not at my home PC to see if it will let me load it though.


 

 Yes.

It seems my last post was mistakable.

I am downloading since 19:00 CET (about 17 mins now), and from the speed I can tell I am not the only one. Although 'speed' doesn't seem to be the right word Thinking


"From what I’ve tasted of desire I hold with those who favor fire."

[Robert Frost - Fire and Ice]

I don't work for EA. The opinions I express are my own.
Message 6 of 10 (233 Views)

Re: Can Somebody Please Explain To Me What's Wrong With My Anthem Game?

[ Edited ]
★★★ Guide

Maybe 7 Million grabbit hunters are trying to DL at the same time?

 

I just got my email to DL my preorder (PC, LOD), but I plan to DL maybe Tuesday...

 

I suggest only those with early access DL ASAP - it should help ease the payne?

Message 7 of 10 (231 Views)

Re: Can Somebody Please Explain To Me What's Wrong With My Anthem Game?

Champion

@Halfjack9 wrote:

Maybe 7 Million grabbit hunters are trying to DL at the same time?

 

I just got my email to DL my preorder (PC, LOD), but I plan to DL maybe Tuesday...

 

I suggest only those with early access DL ASAP - it should help ease the payne?


 

I think that's considerate of you.

Thank you!


"From what I’ve tasted of desire I hold with those who favor fire."

[Robert Frost - Fire and Ice]

I don't work for EA. The opinions I express are my own.
Message 8 of 10 (224 Views)

Re: Can Somebody Please Explain To Me What's Wrong With My Anthem Game?

[ Edited ]

@SirSkittlee wrote:

...However, now I'm trying to download the preload for anthem and I keep getting an error message and to check my internet connection. 


I'm seeing reports of the download servers being hammered and running slow or at standstill.

 

Probably not you, just a load of keen people.

 

A little time for the hog-pile to ease should help.

----------------------------------------------------------------------------------------------------
I don't work for EA, but I adore BioWare's Mass Effect, Dragon Age & Anthem.
I can be found here on EA Answers HQ and on BSN forums: http://bsn.boards.net
Message 9 of 10 (163 Views)

Re: Can Somebody Please Explain To Me What's Wrong With My Anthem Game?

@SirSkittlee 

 

If it still don't works, try to clear your Origin cache.
All settings in Origin (only in Origin not in the games) are back to default settings after this.)

 

  • Close Origin completely.
    (right click on the Origin symbol in the task bar > close)
  • Press the Windows key and "R" at the same time.
  • Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
  • Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
    (The "LocalContent" folder must remain untouched.)
  • Delete the "AnthemDemo" folder from the "LocalContent" folder.
  • Press the Windows key and "R" at the same time.
  • Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
  • Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
  • Delete the "Origin"  folder inside the "Roaming" folder.
  • In the address bar of your Windows explorer click on "AppData".
  • Open the "Local" folder.
  • Delete the "Origin"  folder inside the  "Local" folder.
  • Restart your PC. > test
+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 10 of 10 (96 Views)

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