Can I expect my Twitch items before April?

by Piloty_Kemal
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Original Post

Can I expect my Twitch items before April?

★★★ Novice

Okay, I made a simple case to EA about a couple Twitch Prime items I’m missing, not that big and it probably wouldn’t take too long to manually add them in. (The advisor said they would.) Yet here I am 10 hours later and wondering how long EA usually takes for something like this and if I can expect it before April.

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Re: Can I expect my Twitch items before April?

Community Manager

If you have not received the items when you linked accounts @Piloty_Kemal then it is most likely a case that you linked the wrong accounts.

If you have spoke with our support and they are looking into it then please give them a little time to do so.


Darko

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Message 2 of 4 (225 Views)

Re: Can I expect my Twitch items before April?

[ Edited ]
★★★ Novice

A: Not the wrong account, the advisor confirmed it. 

 

B: I might have reopened that case yesterday, so I made a new one today. 

 

Did I screw up?

 

PS: The “solution” they said anyways was that they would dispatch a specialist team to manually add them in.

Message 3 of 4 (203 Views)

Re: Can I expect my Twitch items before April?

★★★ Novice

Welp, looks like EA fixed their * and I can use it now.

 

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