Bought EA Play and FIFA 21 but there's something wrong

by AMGSilent
Reply

Original Post

Bought EA Play and FIFA 21 but there's something wrong

★★ Novice

So i've bought EA PLAY to play FIFA 21 with early access, but i already have the full Champions edition FIFA 21 game bought and already in my library, but if i want to play it goes automatically to the EA play version. is this normal, should i wait for the hours to end ( ihave 4hours left) or what should i do? help!

Message 1 of 5 (300 Views)

Re: Bought EA Play and FIFA 21 but there's something wrong

Community Manager

Hey @AMGSilent when this happens are you launching the game from the trial version or the full retail version?


Darko 

Darko.png
Message 2 of 5 (269 Views)

Re: Bought EA Play and FIFA 21 but there's something wrong

★★ Novice

This happens when I try to launch the full retail version in the origin launcher, I enter the game and it shows how many hours there's left and for my friends it appears that I'm playing FIFA 21 'test'

Message 3 of 5 (265 Views)

Re: Bought EA Play and FIFA 21 but there's something wrong

Community Manager

Hey @AMGSilent can you open up your game library and see if you see multiple copies of FIFA 21 listed there?

 

If not, can you go to your purchases or the store page and ensure that the retail version of the game is showing as owned on your account.


Darko 

Darko.png
Message 4 of 5 (226 Views)

Re: Bought EA Play and FIFA 21 but there's something wrong

Community Manager

Hey @AMGSilent did you manage to get this sorted?


Darko

Darko.png
Message 5 of 5 (171 Views)