September 2019 - last edited September 2019
this is obviously a silly question but is there anyway to exchange the bloodhounds heirloom for wraiths I bought a ton of loot boxes and pulled bloodhounds heirloom but I dont play him. if nothing can be done then it's what ever if anything I'll just regret not doing this before his heirloom came out.
ps. just realized theres a similar post like this so in the Hope's that I might be helped I wont delete it but if not mods delete this post please.
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September 2019
Hey @7Xoarem
From what i know heirlooms are not exchangeable so sorry to dissapoint you.
You just got really unlucky by being really lucky.
September 2019
September 2019
I think better way is to unlock the special item where you can pick which one u want, instead of random.
September 2019 - last edited September 2019
@asukojoI agree I understand the business point of it, it should entice us to want to buy more loot boxes but honestly 500$ is no plaything for virtual skins you dont even own god forbid something happened and the game flopped you just spent 500 and didnt even get a skin you wanted but that's also rng. bu men I still think you should able to choose what you want when it's for 500$. fan happiness > profit imo I think a good solution to this would be to make your first heirloom optional between the ones available and if the heirlooms for your "main" arent available when they are available you are able to exchange a heirloom you own for it once and only once this way profit isn't lost that much and fans are happy. oh and if all heirlooms are out the first one is just optional
September 2019 - last edited September 2019
in this case what happend if u open 500 more apex pack?will u still able to get wraith kunai or ... ?
September 2019
Hey @Sychopxth
You will get always every 500 packs a guaranteed heirloom.
You can even get heirlooms back to back but that is extremely rare
September 2019
welcome to gambling
October 2019
i just asked for help and i got told EA escalated my issue of getting bloodhounds heirloom rather than Wraiths
October 2019
@Vestrixx_ Do you have a case number for this? As I understand this isn't something that can be done, and we don't want to be setting incorrect expectations, so we'd like to take a closer look.