Re: Black screen after exit game

by BoghosSoudjian
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Original Post

Re: Black screen after exit game

Community Manager

Hey @BoghosSoudjian you can post your DxDiag here.

 

Darko 

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Message 11 of 19 (493 Views)
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Re: Black screen after exit game

★ Apprentice

Ok here is it Darko

Message 12 of 19 (487 Views)

Re: Black screen after exit game

Community Manager

 

Hey @BoghosSoudjian I'm seeing a number of errors there,  the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

 

Can you also try creating a new Window's admin account and trying the game there to see if you see the same issue?

 

Let us know how you get on.


Darko

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Message 13 of 19 (466 Views)

Re: Black screen after exit game

★ Apprentice
@EA_Darko Ok i will try these 2 helps and i will let you know
Message 14 of 19 (445 Views)

Re: Black screen after exit game

Community Manager

Let me know how you get on @BoghosSoudjian.


Darko

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Message 15 of 19 (414 Views)

Re: Black screen after exit game

★ Apprentice
@EA_Darko I did and run system file checker tool and said to me files successfully repaired, but i will see if problem return
Message 16 of 19 (380 Views)

Re: Black screen after exit game

Community Manager

Hey @BoghosSoudjian is the game working for you now?

 

Darko

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Message 17 of 19 (337 Views)

Re: Black screen after exit game

★ Apprentice
@EA_Darko Yes.and problem has not return . Thank you Darko
Message 18 of 19 (309 Views)

Re: Black screen after exit game

Community Manager

That's great to hear @BoghosSoudjian.

 

Enjoy your game.


Darko

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Message 19 of 19 (307 Views)
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