Black Screen Crash

by Vejnesek
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Original Post

Black Screen Crash

[ Edited ]
★★★ Newbie

Hi, i have a problem with pvz bfn. When i download pvz bfn from CD and start it, it show up first the anticheat and then i have for 2-10 seconds black screen and the game crash. Can someone please help me with this. Thanks

Message 1 of 6 (269 Views)

Re: Black Screen Crash

Community Manager

Hey @Vejnesek can you try downloading the game from within Origin to see if you see the same issue?


Darko

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Message 2 of 6 (243 Views)

Re: Black Screen Crash

★★★ Newbie
@EA_Darko I did it, but still there is black screen
Message 3 of 6 (229 Views)

Re: Black Screen Crash

Community Manager

Can you grab me a screenshot of just what it is that you are seeing @Vejnesek?

 

Darko

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Message 4 of 6 (224 Views)

Re: Black Screen Crash

[ Edited ]
★★★ Newbie

@EA_Darko Here it ts

Message 5 of 6 (222 Views)

Re: Black Screen Crash

Community Manager

Hey @Vejnesek can you grab me a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

 

Darko

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Message 6 of 6 (182 Views)