Battlefield V – Letter to the Community - Company Coin Issue

by EA_Atic
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Original Post

Battlefield V – Letter to the Community - Company Coin Issue

[ Edited ]
EA DICE Team

Hello Battlefield V community,

 

Since the launch of Battlefield V, you’ve come together as a community, providing us your feedback on what you like about Battlefield V and the areas where it can improve. One of the more prominent issues is the accrual of Company Coin at max Career Rank. We want to provide visibility into why this is happening and the efforts we’re taking to tackle it.

 

Let’s get on the same page so we’re clear with what the issue is. The issue we are seeing prevents players who achieved the max Career Rank of 50 to continue accruing Company Coin. This meant that players were no longer able to buy new items or spec their weapons from the Company and the Armory, spending hard-earned Company Coin on what they wanted.

 

We’ve been tackling this issue since launch and have been testing proposed fixes. As of today, we released a back-end fix that resolved the issue for many of our affected players, while some are still not receiving Company Coin. This issue is of high priority for us and are committed to fully addressing it.

 

As we continue to investigate, we’re seeing that the issue may be related to the scripts and data pulls our back-end relies on when checking a player’s rank against the actions they just took, such as ending a round (win or lose), unlocking an achievement, or completing an assignment.

 

With every fix and update, we must ensure that the build changes or back-end/server-side adjustments we make doesn’t impact anything else in the process. The complexity of the issue means that we must take extra caution and remain diligent in our approach.

 

Now, many of you have asked for visibility on how many Company Coin players can expect when they finish a round at max Career Rank. When a player at Career Rank 50 finishes a round they are awarded a predetermined amount of Company Coin for the Score they ended the round with. For example, currently ending a round with a Player Score of 500-999 will net you 25 Company Coin, ending with a Player Score of 1,000-1,999 with result in 50 Company Coin, and so forth. The higher the Score you end with the more Company Coin you will receive. Please note that the system will be under continual refinement as we strike the right balance between earned currency and playtime.

 

Finally, we are also prioritizing two elements related to the issue. First, we plan to retroactively award players who have missed Company Coin at Rank 50 while this issue has persisted. We’re currently developing a script that will do the heavy lifting on this. Additionally, the End of Round screen is reporting inaccurate Company Coin earned. At the moment, you will not see the correct amount of Company Coin earned but will see an increase in your inventory bank.

 

We appreciate your patience through these issues and thank you for your continued feedback. We are committed to fully addressing these and will provide you with frequent updates on progress.

 

- The Battlefield Team

 

(Source)

Message 1 of 12 (1,289 Views)

Re: Battlefield V – Letter to the Community - Company Coin Issue

★★★ Novice

that's a lot of reading

Message 2 of 12 (1,122 Views)

Re: Battlefield V – Letter to the Community - Company Coin Issue

★ Guide

the next chapter NEEDS to be delayed till you guys fix this issue and the infinate loading screen. absolutely rediculous if u go ahead without fixing these major bugs

Message 3 of 12 (1,079 Views)

Re: Battlefield V – Letter to the Community - Company Coin Issue

[ Edited ]
★★★★★ Expert

Hello

New message from D. Mitre about CC issue

Maybe today 01/17 is coming a patch to resolve the Company Coin Issue

 

 

Sourcetwitter.com/dan_mitre

 

Wait & See:eahigh_file:

Message 4 of 12 (1,074 Views)

Re: Battlefield V – Letter to the Community - Company Coin Issue

★★★ Apprentice

nope didnt work, and according to dice help desk it might take a while Frown

Message 5 of 12 (1,040 Views)

Re: Battlefield V – Letter to the Community - Company Coin Issue

★ Apprentice

So no CC fix in this latest TOW update. Just WTF? I am over this problem and game now. Time for a rest. 

Message 6 of 12 (1,023 Views)

Re: Battlefield V – Letter to the Community - Company Coin Issue

★★★ Newbie

Aight 😉

Message 7 of 12 (971 Views)

Re: Battlefield V – Letter to the Community - Company Coin Issue

★★ Novice

Yeap hasn't worked for me either... still missing out on CC... Frown

Message 8 of 12 (905 Views)

Re: Battlefield V – Letter to the Community - Company Coin Issue

EA DICE Team

Hey everyone,

  

We did back end update on our player database, which looks to have resolved the issue for everyone. I will be keeping an eye on this topic if we get any reports that it's not working.


Thanks again for your patience and help! Standard smile

 

/Atic

Message 9 of 12 (833 Views)

Re: Battlefield V – Letter to the Community - Company Coin Issue

★ Guide

Platform:       PS4
Player ID:     mikeCelticDragon
Lvl 50 since: November 

 

Still NOT working for me.

Thanks!

Message 10 of 12 (807 Views)