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Banned with no reason explained

by Garlsonn
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Banned with no reason explained

★★★★★ Newbie

I got the same story has everyone else randomly was banned was actually while I was taking a break from the game. Came back to being perma'd for cheating, I emailed back asking what happen letting support know I wasn't even actually playing. Got an email back giving nothing useful and locking the ticket so basically they gave me no useful information not even how I was "cheating". The reason I was asking is because the only thing I've done to my game files is literally move it from a hard drive to ssd I thought maybe that maybe somehow set off an alert or something. Anyways I've emailed multiple times at this point just hoping I can speak to someone but I just get an automated message saying the tickets closed and been reviewed. Coming here hoping all the hours money etc. that I've spent on this game don't completely disappear without even a reasoning. If I could show all my game footage to prove I didn't cheat I would lol my account was nothing above average best game I probably had was just over 1k dmg and some kills I never did the smoke * or added any add-ons nothing like that I only ever moved the game file to another drive.

Message 1 of 11 (1,268 Views)

Accepted Solution

Re: Banned with no reason explained

Champion

@Garlsonn 

 

EA Answers HQ can't help you with bans other than to guide you to the right people to discuss your ban.

 

You must contact the Terms of Service (ToS) team here.

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

warslag



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Message 2 of 11 (1,256 Views)

All Replies

Re: Banned with no reason explained

Champion

@Garlsonn 

 

EA Answers HQ can't help you with bans other than to guide you to the right people to discuss your ban.

 

You must contact the Terms of Service (ToS) team here.

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

warslag



I do not work for EA. I'm a volunteer. Angel


If my post was helpful or contained useful information please give XP. Wizard


If my post was very helpful or answered your question 'Accept as Solution'. High five

Message 2 of 11 (1,257 Views)

Re: Banned with no reason explained

★★★ Guide

Yeah, hate when that happens 🙄

Message 3 of 11 (1,189 Views)

Re: Banned with no reason explained

★★★★ Guide

@Pesqez 

 

same here

 

Heart

Message 4 of 11 (1,079 Views)

Re: Banned with no reason explained

★ Guide

You obviously cheated on another account. Bye you won't be missed.

Message 5 of 11 (992 Views)

Re: Banned with no reason explained

★★★★★ Newbie

ye obviously you have no idea what the situation is and the fact that you think I got banned on this account for something I would have done on another account makes no sense. 1 I only have one account check my ip, emails, address, anything I only have one. 2 if that was the case I would most likely be ip banned not banned on another account which I am not. So don't reply if you're more clueless than me. (:

Message 6 of 11 (865 Views)

Re: Banned with no reason explained

★ Guide

hardware banned for cheating on another account.

Message 7 of 11 (858 Views)

Re: Banned with no reason explained

★★★★ Novice

This happened to a close friend of mine. One exception is that he was currently playing. He still currently plays on an alt account with no changes made to his PC without any bans so its just further evidence that he was wrongfully banned. His original account he spent a good amount of money on and that's all lost now. We're now 3-4 months strong on the alt account with no changes and still no ban so what gives? Well...

 

Here's what is going to happen (or has already happened):

- you'll get an automated message via email

- you'll get a vague (almost automated) reply on these forums

- you won't get information of value with your account status (just more vague replies)

- everyone in forums will think you're lying and have "good riddance cheater" mentality

- you can raise hell about it and pester admins in the forums all you want, you'll just be silenced or temporarily banned from the forums

 

Here's the likelihood of your future:

- bend over and take it cause no one really cares

- accept that fact

- EA support is just lip service and nothing more

 

 

Message 8 of 11 (714 Views)

Re: Banned with no reason explained

★★ Apprentice

HERE, LET ME HELP YOU.  CYA CHEATER.  Must suck to get banned for cheating, you couldn't even cheat good enough and got caught LULZ. Go back to your cheat seller and cry to him, we know you will. Hopefully you get banned on your new cheater account too.

Message 9 of 11 (398 Views)

Re: Banned with no reason explained

[ Edited ]
★ Apprentice

Oh yea going on the forums to proclaim your innocents I'm sure that's going to work.

On a side note malware can look like cheats to EAC so go download malwarebytes and scan your computer.

Message 10 of 11 (334 Views)

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