Banned to avoid refund

by starbread719845
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Banned to avoid refund

★★★★ Novice

I was banned from online services for trying to get a refund for this game

Message 1 of 3 (289 Views)

Accepted Solution

Re: Banned to avoid refund

Community Manager

You will need to speak to our Terms of Service team in relation to any ban @starbread719845.

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

 
 
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Message 3 of 3 (183 Views)

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Re: Banned to avoid refund

★★★★★ Pro
@starbread719845 Did you do a chargeback? If so that is a big no-no and they would ban your whole account.
Message 2 of 3 (287 Views)

Re: Banned to avoid refund

Community Manager

You will need to speak to our Terms of Service team in relation to any ban @starbread719845.

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

 
 
Darko.png
Message 3 of 3 (184 Views)
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