Banned for no reason and denied appeal

by stm39jn
Reply

Original Post

Accepted Solution

Banned for no reason and denied appeal

★★★ Newbie

My account was haacked, then i get it back and i am now banned. its been a full year and i have still not got my account back, i have spent lots of money on apex legends and honestly feel robbed. 

Message 1 of 5 (736 Views)

Accepted Solution

Re: Banned for no reason and denied appeal

Community Manager

Hey @stm39jn you need to appeal with our TOS team.


They will be able to review your ban and see if anything can be done: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

Darko

Darko.png

View in thread

Message 3 of 5 (647 Views)

All Replies

Re: Banned for no reason and denied appeal

★ Apprentice
@stm39jn They don’t care bro. Ea’s tos is awfully run and the forum up here can’t help you so they say so. You’re sol
Message 2 of 5 (701 Views)

Re: Banned for no reason and denied appeal

Community Manager

Hey @stm39jn you need to appeal with our TOS team.


They will be able to review your ban and see if anything can be done: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

Darko

Darko.png
Message 3 of 5 (648 Views)

Re: Banned for no reason and denied appeal

★★★ Newbie

yes bro i have literally the same problem and still getting responded by same email every time i have spent over 1000e in here and still nothing

 

Message 4 of 5 (316 Views)

Re: Banned for no reason and denied appeal

★★★★★ Novice
@werdeno They pretty much did the same to my other account it's genuinely like talking to robots they have 0 human understanding for some reason.
It is what it is.
Message 5 of 5 (196 Views)