Re: Banned for 6.714 Days

by EA_Darko
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Banned for 6.714 Days

★★★ Newbie

I was permanently banned from FIFA 17 and I am still banned and I still don't know why I would like to play again but I can't I would like if you can remove the ban please Thank you 

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Accepted Solution

Re: Banned for 6.714 Days

Community Manager

You will need to speak to our Terms of Service team in relation to any ban @victorroma28.

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

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Message 3 of 3 (218 Views)

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Re: Banned for 6.714 Days

★ Pro
@victorroma28 i think this can only solved by the support team.
The process to contact the ToS Team can be found here:
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Message 2 of 3 (226 Views)

Re: Banned for 6.714 Days

Community Manager

You will need to speak to our Terms of Service team in relation to any ban @victorroma28.

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

Darko.png
Message 3 of 3 (219 Views)