Re: Banned device

by EA_Darko
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Original Post

Banned device

★★★ Newbie

I have contacted you regarding the issue of banning my account 

And he told me the response would be in 10 to 14 days 

16 days passed ang no one contacte with me 

I want to know when to respond to this topic

Message 1 of 2 (94 Views)

Re: Banned device

Community Manager

You will need to speak to our Terms of Service team @jkjhnbvvc.

 

It may take a little longer than normal for a response from the team. 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

Darko.png
Message 2 of 2 (88 Views)