June 2019
Ok, so i was streaming on my twitch.tv/yakooz4 before i got banned. And then i got windows update 1903. So i restart my pc after finish downloading updates. Then i decide to play off stream for 1 or 2 game before going to bed.
In the middle of the game.. i got banned. Im not using anything. How can i resolve this issue?
I sent ea email and they reply that im using cheat?? Need help on this.
Solved! Go to Solution.
June 2019
You will need to speak to our Terms of Service team @Yak00z4 as we cannot assist with ToS sanctions on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
June 2019 - last edited June 2019
June 2019
If on appeal the 'Terms of Service' (ToS) team has upheld your ban and permanently closed your account, then there is nothing anyone on the forums can do to help you.
June 2019
but why? so how can I resolve this? I didn't do anything. not using anything. I read some post on reddit, lots of them got banned too but they didn't use anything. and some of it has ban lift. I just don't know why they banned me.
June 2019
June 2019
How to find out if its a perma or temp bann? Anyway...in my opinion. That report system is messed up, i mean lots of players will get false report by that. Let say on my stream, i manage to kill 2-3 players alone. Because of i killed them, they just gonna report me.
I think i got banned because of that.
June 2019
June 2019
Ok.
I just hope that ea read this and manage to lift my ban. Because i spent real money on that. Too many false ban and false report in this game.
June 2019
If you get reported enough you will get investigted not banned. Im being spectated all the time, and im assuming they dont do it because they love spectating.
Also there is probably a time factor, but im certain they dont ban just based of player reports.
June 2019
They wont Read this, you need to submit a ticket.