March 2021 - last edited March 2021 by Zeelmaekers
I've been banned for 3 weeks with no response to my case and I don't know why I was banned.
Is there even anyone working in Customer Support?
I literally have not been contacted at all.
Zeelmaekers Edit - made title more clear
Solved! Go to Solution.
March 2021
Hey @ohGaia
I already read you've already sent an appeal but let me provide you with the best information I can.
You should have a mail in your inbox stating the reason for the account ban.
In the mail, you'll find the steps on how to appeal the ban.
To make it easier for you, in the link below you can find the same information.
How to appeal an EA account ban?
Try to provide as much information as you can, for example, software running on your computer.
You can also download your EA data on EA.com to check for suspicious logins.
If you find any please make sure your account is secure, by enabling 2FA and other security features by following this link.
How to help manage your EA Account security and safety
Keep an eye on your mailbox as you should get a reply after appealing the ban.
It could take a while as a lot of people are sending an appeal to the TOS.
Best of luck on appealing the ban.
@CAGOA34
While it's true cheat devs encourage players to spam forums and make false claims.
Let's provide everyone the right information to appeal their ban, the terms of service team will do dirty work for us and keep the cheaters banned and unban the false positives
March 2021
March 2021
I sent in a case the day i was banned.
The only Email I've gotten was a TOS violation for cheating and
since I've had no contact with an actual person or told why i was banned.
It's insane for a Multi-billion dollar company to have a wait time of 4 weeks.
When I get to 4 weeks is it going to turn to 5 weeks?
March 2021
March 2021
Yeah I've literally never cheated on any game I have ever played.
There was some * * happening the day before I got banned and i couldn't start a match.
so I'm assuming that they think it was network manipulation which is obviously against TOS
but again it was something with the game so banning me for it is ridiculous.
March 2021
March 2021
March 2021