Apply for refund

[510027577]

Apply for refund. I bought the wrong information package. I'm going to buy it again. Please pass it

[EA_Darko]

Hey @510027577 if you purchased the items through Origin then you can see if your purchase is covered under the Great Games Guarantee: https://www.origin.com/irl/en-us/store/great-game-guarantee

Darko

[510027577]

@EA_Darko No, it seems that I bought the expansion film. I want to refund now, and then buy the full version again. Can I get a refund

[EA_Darko]

Hey @510027577 if you click on the link I posted above then you will be able to see if you are eligible for a refund.

Darko

[510027577]

@EA_Darko I see. I'm not qualified, but I hope you can accept it and refund me. I'll buy it again. Thank you

[EA_Darko]

Hey @510027577 if your purchase does not meet the requirements of the Great Games Guarantee then it may not be possible to receive a refund.

You can speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko