Apex warning turned into ban

[Ongoingxela]

Hi me and all my friends received warning emails, but resulted in Ban for our club name that was inappropriate and in poor taste. 

Seems to be that this is a wide spread issue. Do we all need to open disputes or will this automatically resolve?

Thanks 

[EA_Mako · Accepted solution]

Sorry for the trouble with this, @Ongoingxela @Wingofan . 

A small number of those actions intended as warnings appear to have been applied as bans as well, but that should be corrected at this point.

If you or your friends are still unable to log in, please send in an appeal to our Terms of Service team so they can take a look.

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/ 

@HogynDrwg 

If the name resulted in a warning or ban, probably best not to ask that it be repeated on the forums, thanks.  

[Wingofan]

I got on today and it said I was banned for my club name that my friend made he wanted me to Join so we could have a club in apex I didn’t know  what the name was he just added me in my x box is there anyway to get unbanned because I have spent money and gotten a lot of progress with badges and I have an heirloom for wraith 

[Hanonaut]

You can submit a TOS support ticket to try and get unbanned. https://help.ea.com/

I would not hold my breath though, they are as helpful as a comb for a bald head. You'll just get something like this: "Thanks for contacting EA, we have done a thorough investigation and decided that no action will be taken"

Good luck lol

[Hanonaut]

https://help.ea.com It's worth a shot to open cases. Be warned: they are probably flooded with disputes so they would probably be even more feckless than usual.

This is just my opinion.

[HogynDrwg]

@Ongoingxela what was the name out of curiousity?

[EA_Mako · Accepted solution]

Sorry for the trouble with this, @Ongoingxela @Wingofan . 

A small number of those actions intended as warnings appear to have been applied as bans as well, but that should be corrected at this point.

If you or your friends are still unable to log in, please send in an appeal to our Terms of Service team so they can take a look.

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/ 

@HogynDrwg 

If the name resulted in a warning or ban, probably best not to ask that it be repeated on the forums, thanks.