Answer a wrong question 4 times

by reyzan25
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Answer a wrong question 4 times

★★ Newbie
what should i do if i answer a wrong answer in promotion question
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Re: Answer a wrong question 4 times

Community Manager (retired)

Hi @reyzan25

 

Is this for your security question?

 

If you aren't sure of the answer I would speak with one of our game advisers so they can help you get into your account.

 

To contact an adviser please follow the steps below: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Thanks,

 

- Andy -

Message 2 of 2 (285 Views)