November 2019
Are you able to login to the game on a different device with a new account to verify whether the ads show up on the new account? If not, it's likely those ads aren't available in your region.
To contact an EA Advisor for account concerns, visit Settings in game to visit Help/Customer Service.
November 2019
November 2019
I made a new account on my dads phone and it had ads I don't know what to do anymore its really annoying I haven't had ads all season maybe its just my account but its annoying but if theirs anything I can do let me know thanks for all the help so far
November 2019
I think its my phone because I made a new account on my phone and it didn't have
ads either
December 2019 - last edited December 2019 by EA_Blueberry
Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug it's me again, I can't find my last topic. Still this same problem, I can't find any advertisement for free since s4 started. In previous season I have seen all ads, but now I can't. Please, repair this. Probably a problem is with your database, perhaps I wasn't migrated properly? Check this out and let me know. I expect that finally after 40 days my eyes will see an ad. [Removed - CM] Unfortunately EA help Center "doesn't have any tools to help me", they send me here and I hope they call it to Studio.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? a lot of players call this issue, according to Help Centre and they answers to me - I can posted it to on demand.
What happens when the bug occurs? nothing
What do you expect to see? finally ads and boom or bust packs.
it's me again, I can't find my last topic. Still this same problem, I can't find any advertisement for free since s4 started. In previous season I have seen all ads, but now I can't. Please, repair this. Probably a problem is with your database, perhaps I wasn't migrated properly? Check this out and let me know. I expect that finally after 40 days my eyes will see an ad.
[Removed - CM]. Unfortunately EA help Center "doesn't have any tools to help me", they send me here and I hope they call it to Studio.
December 2019
April 2020 - last edited April 2020
I did tried to reinstall it but the problem persist. Could someone from EA help us. Need these rewards to upgrade. My OS is android
April 2020
@KingXsar wrote:
I did tried to reinstall it but the problem persist. Could someone from EA help us. Need these rewards to upgrade. My OS is android
Please join us in these threads as they are more recent to what some players have been reporting to us:
https://answers.ea.com/t5/Bug-Reports/Not-receiving-free-ADs-on-NBA-Live-mobile/m-p/9029814/highligh...
https://answers.ea.com/t5/Bug-Reports/Ads-don-t-show/td-p/8936293/page/5