I've been waiting for a response regarding my account getting banned. I don't play the game that much recently and I logged in one day to find out my account got banned for cheating. Not sure why, but I'm pretty sure it's a mistake. It's been over a month since I reached out to them to get my account unbanned and I haven't got a response yet. Do they usually take this long to respond?
Yeah, I check it all the time to see if there's an update. I made a duplicate case to get their attention and they replied saying they're gonna close the duplicate case and look into the other case. But it's been 2 weeks since the last time I heard from them.
February - last edited February
@br0d1ee They did not deny the appeal? Wait until they either lift the ban OR deny your appeal. If they deny your appeal then open up a second appeal. But don't open the second appeal until you hear back on your first one. If you submit a second appeal it basically puts you at the back of the line for a review of the ban.