May 2022
In short, I received a perma ban for toxic and I decided to study the issue. I won't fully describe my problem here. I have already been banned on this forum for no reason, apparently my problem is a stigma. Briefly about my problem, the ban was carried out by an automatic system for supposedly insulting which I do not consider as such because in this game there is an international community and people from different countries with different languages play, and that's just because of the difference in languages, miss communication turned out (I meant one thought the machine thought that I offended someone). I was looking for a similar problem on this forum to find out the history of other people who got into this situation and how they dealt with it, and after studying the stories of other users, I noticed one fact: all permanent bans for toxic players were carried out in one scenario, two warning bans for a week and then permanent blocking. And so my question is always give a permanent ban after two warning bans or are there options to get a permanent ban right away? In my case, there were no two warning bans.
Solved! Go to Solution.
May 2022
Hey @NoRDScReeN please do not create multiple threads for the same issue.
For issues like this, you need to speak with our TOS team.
You will need to speak to our Terms of Service team who will advise you further.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
May 2022 - last edited May 2022
@NoRDScReeNHey there, when it comes to toxic reports and such there is no AI who controls this. These are reviewed manually by real people. So no miscommunication will be a factor there. Depending on the severity of the toxic behavior determines what type of actions will be applied. Players will not at times get a slap on the wrist warning. Depending how bad it was it can lead to a flat out ban in general.
Contribute UGC or organize or participate in any activity, group or guild that is inappropriate, abusive, harassing, profane, threatening, hateful, offensive, vulgar, obscene, sexually explicit, defamatory, infringing, invades another's privacy, or is otherwise reasonably objectionable.
This rule is taken very serious.
May 2022
May 2022
Hey @NoRDScReeN please do not create multiple threads for the same issue.
For issues like this, you need to speak with our TOS team.
You will need to speak to our Terms of Service team who will advise you further.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko