Account Stolen, email changed

by abce3jddi12g1b
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Account Stolen, email changed

★★★ Newbie

Hi,

 

I tend not to play Origin games too often and go on long periods of disuse. During one of those periods, I received an email which told me that my account (different from this one) had changed emails to something else i had never seen before. The window for me to fix this has expired and I now find myself locked out of that account. It's the one that I used to play Apex with my friends and I had purchased Origins Access on it so I would very much like it back.

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Accepted Solution

Re: Account Stolen, email changed

Community Manager

Hey @abce3jddi12g1b the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png

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Re: Account Stolen, email changed

Community Manager

Hey @abce3jddi12g1b the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 2 of 2 (233 Views)