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Re: Accidentally registered a new account for Apex Legends on Steam

by EA_Kent
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Original Post

Accidentally registered a new account for Apex Legends on Steam

★★★ Newbie

I have been playing apex legends on Origin and am planning to move my account to Steam.

However, when I first booted Apex Legends on steam, I accidentally clicked on "Register" button instead of the one below, which is for linking accounts.

Since then, I am not able to link my original account (with some progression) to steam.

 

Currently, Apex Legends on steam is on a new account with 0 progression, and I am searching for a way to fix this.

Any advice would be helpful.

 

Thanks

Message 1 of 6 (514 Views)

Re: Accidentally registered a new account for Apex Legends on Steam

Message 2 of 6 (508 Views)

Re: Accidentally registered a new account for Apex Legends on Steam

★★★ Newbie

Thanks for a quick reply!

Unfortunately, I have tried that but the log in pop up didn't show up.

Message 3 of 6 (491 Views)

Re: Accidentally registered a new account for Apex Legends on Steam

Community Manager

Hi @hyohyogo


When you've got the chance I'd recommend getting in touch with the EA Help team so they can take a look. They may be able to help get your accounts sorted out. Unfortunately that isn't something we can look into over Answers HQ. 

 

You can find more details on how to contact the EA Help team over at the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

 

 

/Kent

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Message 4 of 6 (472 Views)

Re: Accidentally registered a new account for Apex Legends on Steam

★★★ Newbie

@EA_Kent 

I have contacted the agent on EA help website, and sorted the problem for me!

Thanks for the help!

Message 5 of 6 (443 Views)

Re: Accidentally registered a new account for Apex Legends on Steam

Community Manager

@hyohyogo 

 

Excellent! I'm glad to hear they were able to help you get it fixed. Thumbs up

 

 

/Kent

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Message 6 of 6 (401 Views)
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