March 2021
my ten hour trial will not launch, so it will stay start trial or play now, and then it willsay 100% complete and then the tab will close nd nothing happens after that. and ive literally tried everything but the only thing is im on bootcamp so i dont know if that makes a diffrerence. please hellpppp
March 2021
Hey @xaylaaksu, with which game and on what platform are you seeing this issue?
The more information that we have the better we can help.
Darko
March 2021
Hi its fifa 21 the trial, and its on origin.
March 2021
To start with @xaylaaksu let's grab a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
March 2021
Hey @xaylaaksu you would need to attach the full DxDiag to the thread.
Are you using a Mac to play games?
Darko
March 2021
yes i am, but im using bootcamp
March 2021
Hey @xaylaaksu, if using third-party software to emulate WIndows in order to play PC games you can run into any number of issues.
If you can share your full DxDiag I'll take a look and see what I can recoemmend.
Darko
March 2021
hi im sorry could you please tell me how to do that?
March 2021
Hey @xaylaaksu, if you follow the steps in the link I shared above you should be able to get the DxDiag. You shared the start of it in your previous post but we would need to see the full one.
Darko