MUT make rights are still not available for me even though I was locked out

by WhyPaul_77
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Original Post

MUT make rights are still not available for me even though I was locked out

★★★ Newbie

I was locked out of 90% of Madden ultimate team only being able to do a few challenges around the time that people are getting make rights for this, I was unable do anything with the field pass or anything online which inhibited me from being able to keep up with my friends, this causes me to be much behind them. I believe I deserve this make right and I have waited at least the 48 hours they said to

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Re: MUT make rights are still not available for me even though I was locked out

Community Manager

Hi there, @WhyPaul_77 

 

It's possible the makegoods are still taking some time to be received. If you haven't yet, perform a hard restart of your system and load back in to Madden to see if it's been received. If not, wait another day and try contacting an advisor. To get in touch with one, message @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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