November 2019
Hello server support "report bug about swtor. I was order "Deluxe pack" it was $29.99... after not get 1,050 cartel coins and "The Kakkran Daggerstar"... what happen? my account is Oldspicewhiteice… hope they would fix bug... thank you.
November 2019
Unfortunately this is not something they will not be able to resolve via the forums. If your a subscriber send an in-game ticket with what you are missing, when you made the purchase and they can further investigate it.
If you are not a subscriber, you will need to email support@swtor.com with your Display Name, Server and what you are missing and include the date you purchased and redeemed the code.