"Login Failed" on SWTOR.com, can't login

by Stralgarr049
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Original Post

"Login Failed" on SWTOR.com, can't login

★★★ Apprentice

I can't log in to SWTOR.com. I just get a "login failed" error. This started with me not being able to subscribe or buy cartel coins with an error that something was wrong with my account.

 

So I changed my EA and SWTOR passwords and then the "login failed" error happened. I have reset both my EA and SWTOR passwords again and still getting "login failed".

 

 

 

I can still log in the game and play just fine and subscribe(only on steam), but can't login to the website.

 

 

SWTOR username: Strallart

Message 1 of 4 (376 Views)

Re: "Login Failed" on SWTOR.com, can't login

@Stralgarr049 

 

Checked your account 

 

Your account has been sent to studio for fixing, they should email when it is fixed

 

to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

 

as to logging in issue, try removing the security key by leaving the field blank on the website on the web browser and follow the directions to remove it http://help.ea.com/en/article/swtor-security-key-faqs/ 

 

see if that resolves the login on the website issue

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 4 (322 Views)

Re: "Login Failed" on SWTOR.com, can't login

★★★ Apprentice

My account still isn't fixed, is this going to be a very long process? No email from support, either.

 

Account name: strallart

Message 3 of 4 (247 Views)

Re: "Login Failed" on SWTOR.com, can't login

@Stralgarr049 

 

it is still being worked on , i too hope they get this sorted soon

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 4 (235 Views)