i can't subscribe too

[freakthora]

hi guys i can't subscribe.

i was a regular subscriber (my bank account was connectedto the site) then some months ago stop to running, since there i can't subscribe nor use a game card code, i tryed to reset password and use another browser, nothing is changed

so plz guys, take my money! ^_^

[proxos666 · Accepted solution]

@freakthora 

You need to reset the password on the linked EA account that account has the persona abcnimnlegpr4m (not frakthora) that EA account uses a hotmail.it email

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

support can add the game time after that account is sorted

[proxos666]

@freakthora 

swtor username ?

[freakthora]

@proxos666 darththoradin

[proxos666]

@freakthora 

Will have a response back in about 9 hrs when support come online

also email that code into support@swtor.com from the email  on the swtor account, include the swtor username to be sure too

[freakthora]

@proxos666 ty mate <3

[proxos666 · Accepted solution]

@freakthora 

You need to reset the password on the linked EA account that account has the persona abcnimnlegpr4m (not frakthora) that EA account uses a hotmail.it email

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

support can add the game time after that account is sorted

[freakthora]

@proxos666 ok, i've fix it, thanks to your guide <3 i love u so much my friend <3

[proxos666]

@freakthora 

Seems you didnt paste the code in your email , can you resend the email and be sure to include the code in the email