certificate authentication failed, please contact customer support

[yetanotherglitch]

i get the

certificate authentication failed, please contact customer support

i use windows vista

i did the install cert thing

ive reinstalled game

ive ran patch fixer

i have not and will not install windows 10 i have enough spyware from microsoft were i am

is there a way that the patcher can be fixed or did ea ie microsoft just make the game only playable to 3% of the 11% of the world computer users that use win 10?

[kaptainemo · Accepted solution]

Hey @yetanotherglitch,

Sorry to read that you encounter the "Certificate Authentication Failed" error.

The best way to fix that is to upgrade your OS.

If you don't want to do that, you will need to follow the following developer's troubleshooting steps: "Certificate Authentication Failed" error troubleshooting

Please note this troubleshooting will only fix your game until October. Then you will need to update to Windows 7 or newer.

Good luck and I hope that you will be able to get back to the game soon.

[kaptainemo · Accepted solution]

Hey @yetanotherglitch,

Sorry to read that you encounter the "Certificate Authentication Failed" error.

The best way to fix that is to upgrade your OS.

If you don't want to do that, you will need to follow the following developer's troubleshooting steps: "Certificate Authentication Failed" error troubleshooting

Please note this troubleshooting will only fix your game until October. Then you will need to update to Windows 7 or newer.

Good luck and I hope that you will be able to get back to the game soon.

[yetanotherglitch]

how to upgrade windows beat it with bantha fodder

but i must say that was the first time i seen the page you pointed me to

http://cdn-patch.swtor.com/patch/LauncherRepairUtilityP1.8.2_EOL_xpvista.exe

this file seams to have let me bypass the launcher patch and go to game patch

thank you

[proxos666]

@yetanotherglitch

The method you just used will stop working in October and the game will again stop working.

You will need to use at minimum windows 7 to play the game after october

[djkc]

It appears that you are all wrong.

Try this instead:

Edit the "launcher.settings" file in your SWTOR folder, add the following line:

, "skip_self_patch": true

Source: https://www.reddit.com/r/swtor/comments/6qyz4v/certificate_authentication_failure/

Also, be sure to edit your launcher.settings after running LRU:

https://answers.ea.com/t5/Troubleshooting-Guides-Info/Guide-How-to-Switch-to-Non-Streaming-Launcher/...

[proxos666]

@djkc

What you posted was a known workaround before the old certificate expired fully in Oct 17 , which is why that thread was before October 17

Are you saying you are playing on an XP / Vista system with the system clock set past Oct 17 ?

[yetanotherglitch]

the method that you describbed has and is still working but i am betting that with the release of onslaught that microsoft ie ea games is going to make another push with the .net that only works on winblows 10 with the update. who whats to take that bet...