February 2021
February 2021
My display is skippydooda and im having the same problem
February 2021
Support can see you made a purchase recently , any further issue ?
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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SWTOR FAN Community Website Click Here
February 2021
Hello,
I can't add any subscription to my account.
My display name is fausap. I tried to change the browser, use incognito mode, reset the password, but I got a maintenance web page warning me that the billing services are not available at this time.
Is it possible to check exactly what's happening?
thanks a lot!
February 2021
It appears your EA account with the persona gorthaur72 which uses the same gmail as your swtor account is presently banned.
you are best to open a ticket at help.ea.com for a banned origin account , once that is sorted then the swtor account will work again too
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
February 2021
@proxos666 Thanks for the info. This is unbelievable... but I cannot also access myaccount.ea.com, it returns an error.
February 2021
see if this help article gets you anywhere https://help.ea.com/au/help/account/information-about-banned-or-suspended-accounts/
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
February 2021
Thanks again, @proxos666
In the article, they say they should send an email about the suspension, but I never received an email from EA.
The latest email is about my Cartel Coins reward for the subscription. I played one week ago and now I cannot even open a case: their solution, check AnswerHQ or call them, so I have to pay an international phone call to the UK, trying to explain something I don't know the reason for.
This is really unbelievable! They had technical issues, I'm sure about that, caused maybe by the storm, and now the players are paying the consequences.
February 2021 - last edited February 2021
Calling swtor support will not help unfortunately , this is an EA account issue not a swtor account issue, having a banned EA account affects purchasing for all linked accounts
Did you select Origin as the game ?
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
February 2021