Re: cant subscribe

by proxos666
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Original Post

Re: cant subscribe

@KennyP282009 

 

Seems the swtor support staff have Monday off due to a bank holiday in Ireland , think it will be tomorrow before a response here now

I thought one of the austin team might be on , but that doesn't seem the case as cant see any online here so far

 

if that changes i will post the feedback

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 521 of 2,025 (280 Views)

Re: cant subscribe

★★★★ Novice
@proxos666 All good, thanks for the response. This will be my last attempt to play the game after this experience, even after 8 years of play. And only sticking around at this point because I have money floating out there.
Message 522 of 2,025 (271 Views)

Re: cant subscribe

★★★ Newbie

Also cant subscribe, username: williamthornberg

Message 523 of 2,025 (262 Views)

Re: cant subscribe

★★★ Newbie
@proxos666 Same here, can't subscribe, username: Gonnzzzo, the error is the same as well
Message 524 of 2,025 (231 Views)

Re: cant subscribe

★★★ Novice

I also have the subscription error stating "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."

 

I have reset my password on both SWTOR and EA multiple times to ensure they are the same and I still cannot purchase the subscription.

Message 525 of 2,025 (224 Views)

Re: cant subscribe

★★★ Novice

My username is EpochDream

Message 526 of 2,025 (223 Views)

Re: cant subscribe

★★★ Newbie

also can't sub. username: Hooded_Menace

Message 527 of 2,025 (198 Views)

Re: cant subscribe

@Qnetcom 

 

Your account has been sent to studio for fixing, they should email when it is fixed

 

to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 528 of 2,025 (159 Views)

Re: cant subscribe

@Gonzzzzzzo 

 

Your account has been sent to studio for fixing, they should email when it is fixed

 

to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 529 of 2,025 (152 Views)

Re: cant subscribe

@Scariot-327 

 

Your account has been sent to studio for fixing, they should email when it is fixed

 

to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 530 of 2,025 (149 Views)