can't subscribe

[proxos666]

@Wellington44326 

Support are emailing you in regards to your account , let me know if you dont get it 

[colbycheesy]

Could you check whats going on with mine? I've reset my EA password and still getting the error

Account name: theweaverallen

[proxos666]

@colbycheesy 

Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

[Cool0Sir0Bob]

Hi, I have the same problem: " There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance. " 

My username is theqwertysig

[Cool0Sir0Bob]

Hi, my username is theqwertysig and I have the same problem, I reset my password on my ea account but still have the same subscription error

[colbycheesy]

Aight so I downloaded it thru steam and bought a sub on the steam page but it didn't upgrade my account. It's saying on the swtor website that I didn't even buy one but I have the steam receipt 

[proxos666]

@colbycheesy 

email in per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

they can add the game time manually 

[Raysel8]

Hello, same problem as the OP, ID = Saivajer

Thank you!

[proxos666]

@Raysel8 

Your account has been sent to studio for fixing, they should email when it is fixed

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

[Raysel8]

I'll wait for now, i just downloaded the game yesterday (by launcher) and i dont feel like to repeat the process on Steam. The tips are apreciated, thank you again!