can't subscribe

[proxos666]

@cztavoc 

There is an issue with the linked EA / Origin account that has the persona lovaaaaaaa (not cztavoc that your posting on now) that EA account uses the same email address as on your swtor account

You will need to contact EA via help.ea.com  then select contact us , open a ticket for a banned origin account

[proxos666]

@Doirion_Darkaxe 

Your account has been sent to studio for investigation as well

at present you can subscribe via steam , just be sure the accounts are linked by playing a character via steam before purchasing a subscription

[ellis1096]

when will i hear back with a result ?

[proxos666]

@ellis1096 

There is no time frame that i am aware of , in the meantime , steam subscription is the only option available to you

[Rubix_cubes123]

Hello!  Would you be able to help me as well?  I am getting the same message.  I have tried resetting my password and the problem continues.  My username is mirella_le_fey.

[proxos666]

@Rubix_cubes123 

Support said your account is ok now 

try using incognito mode with chrome or delete the web browser cache and cookies

[ellis1096]

used steam subscription and its not activating my EA and SWTOR accounts are linked but doesnt seam to work.

[proxos666]

@ellis1096 

can you email from the email address on the swtor account, screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

[ellis1096]

i have emailed just waiting a reply

[Wellington44326]

I'm having a similar issue with my SWTOR account, the username is literally just djdd. I'm unable to purchase anything through the normal store, whether it be subscription or otherwise. I reset my EA password as well as tried purchasing anything in incognito mode. Kinda stumped at them moment  :/