can't subscribe [ Edited ]

[proxos666]

@FermitTheKrog28 

It appears your EA account fermitthekrog28 is presently banned (something to do with FIFA)

you will need to open a ticket at help.ea.com for a banned origin account, once that is resolved purchasing on swtor will work again too

try this link https://help.ea.com/au/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banne...

[Radzio715]

@proxos666 sadly, it didin't work

[proxos666]

@Radzio715 @RadzioEloTyp 

Login and post here as radek715  that is the EA account it uses a googlemail.com not gmail.com address

[Radek715]

@proxos666 ok done

[proxos666]

@Radek715 

If you reset the password of that account it should restore purchasing in the swtor account

[Radek715]

@proxos666 it worked. many thanks

[ellis1096]

I have the same problem i have followed the steps you have said but still get the same issue Username is Ellisjones_

[proxos666]

@ellis1096 

Your account has been sent to studio for investigation 

at present you can subscribe via steam , just be sure the accounts are linked by playing a character via steam before purchasing a subscription

[cztavoc]

Hello,

i cant subscribe. 

There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.

What is wrong? Please help CZtavoc thx

[Doirion_Darkaxe]

Hello, 

I seem to be having the exact same issue as I am getting the same message as the original poster.

SWTOR account name is: Amyweiwein