May 2016 - last edited May 2016
I can not log in to my account. I get the message "login failed". The data logging function of the game. On account.swtor.com I do not have access. He needs to log in to my account, to cancel subscriptions.
Sorry for my English
May 2016
Try initially a password reset (Link) if that fails you may be best phoning them (Link)
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
May 2016
The login details are correct. Using these data can play swtor . The problem is only with logging into my account page www.
May 2016 - last edited May 2016
There is a limit to the number of characters used for the password on the website, if your password is excessively long , try making it under 12 characters.
The game launcher does not have this issue so able to play but not login on the website indicates it could be this.
So try the password reset if this is the case
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
May 2016
The password is 10 characters. I tried to change the password . Password changed but still can not log in to my account .
May 2016
Very odd , have you tried a different web browser just in case
other then that phoning as I mentioned below will be the quickest way to resolve this
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
May 2016
Another possiblity could be non standart ascii Charakteres in the Password.